Below we have listed the frequently asked questions about our family finding service.
Q1: If we have the names of several relatives in Mexico for a child, how many can we list?
A1: An initial family finding evaluation allows for an analysis of up to four (4) adult family members.
Q2: Does it matter if we have several children who are siblings?
A2: No matter the number of related children, a case generally focuses on identifying and locating the same group of relatives.
Q3: How does the program work if we believe there are relatives in two separate cities?
A3: The initial family finding evaluation includes an analysis of up to two (2) specific cities in Mexico, even if they are in different states. FFIM will search both cities if needed for a successful outcome.
Q4: Do we have to establish a contract with FFIM for services?
A4: Presently all agencies are required to sign a memorandum of understanding (MOU) that states the services to be provided. The duration of the agreement is generally one year. Let us know if your agency would like to establish a more formal contract for services and payments.
Q5: How do you handle the issue of confidentiality?
A5: FFIM adheres to the highest standards of confidentiality. To date, we have worked with agencies around the country without being required to sign off on a specific document addressing confidentiality. If your agency needs a more formal agreement, FFIM will be pleased to discuss this matter further.
A couple of agencies have mentioned confidentiality with regard to sharing information about a foster child. Your agency will have to decide whether or not to provide such information if it is requested and to do so according to the regulations your agency has in place.
Q6: What is our next step when we have a case and want to use your services?
A6: If you have a case pending, email us at info@FindFamiliesInMexico.com. You will receive a letter of agreement unless a contract has already been established. (See Q4 concerning contracts.) Once signed and returned to FFIM, you will receive a link to our secure website to begin the process.
Q7: Is there a form to fill out to provide you with the case information?
A7: Yes. Our online Profile BuilderTM form was designed to draw out the critical information that will be used in a family finding search. It also explains what information is important and highlights needed information that may not have been obtained during the initial intake process.
Q8: Is the information we send through your website protected?
A8: Yes. Our website is secure and encrypted so any information you send us through our form is protected.
Q9: Once a child’s case is designated with a High Probability, what happens next?
A9: A Level I Family Finding will be initiated to locate the child’s relatives once payment as stipulated in the agreement letter has been received.
Q10: If a child’s case is designated with a Low Probability, what happens next?
A10: FFIM will address each case individually with your agency to determine how best to proceed.
Q11: Do you make direct contact with the child’s family members?
A11: Most of our work does not put us into direct contact with the family members being sought.
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Find Families In Mexico
9450 Mira Mesa Blvd, Suite C520 San Diego, California 92126 USA
Phone: 760.690.3995 Fax: 617.608.2381 info@FindFamiliesInMexico.com