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Family Finding FAQ

Below we have listed the frequently asked questions about our family finding service.

Q1: If we have the names of several relatives in Mexico for a child, how many can we list?
A1: One Profile BuilderTM service allows for an analysis of up to four (4) adult family members.

Q2: Does it matter if we have several children who are siblings?
A2: No. No matter the number of related children, a case is generally focused on identifying and locating the same group of relatives.

Q3: How does the program work if we believe there are relatives in two separate cities?
A3: The Profile BuilderTM service includes an analysis of up to two (2) specific cities in Mexico, even if they are in different states. As we move forward on a case, we search both cities.

Q4: Do we have to establish a contract with FFIM for services?
A4: No. A contract is not required to be part of this program. Most agencies access our services one case at a time. We do require an agreement letter that states the services to be provided that needs to be signed by an authorized official with your agency. If your agency requires more extensive paperwork, let us know so we can discuss.

Q5: How do you handle the issue of confidentiality?
A5: FFIM adheres to the highest standards of confidentiality. To date, we have worked with agencies around the country without being required to sign off on a specific document addressing confidentiality. If your agency needs a more formal agreement, FFIM will be pleased to discuss this further so that your agency has what it needs to receive this important family finding service.

A couple of agencies have mentioned confidentiality with regard to sharing information about a foster child. Your agency will have to decide whether or not to provide such information if it is requested and to do so according to the regulations your agency has in place.

Q6: What is our next step when we have a case and want to use your services?
A6: If you have a case pending, email us at info@FindFamiliesInMexico.com. We will send you a letter of agreement for the specific case unless a contract has already been established. (See Q4 concerning contracts.) Once signed and returned to FFIM, you will receive a link to the Profile BuilderTM to begin the process.

Q7: Is there a form to fill out to provide you with the case information?
A7: Yes. Our online Profile BuilderTM form was designed to capture the critical information that will be used in a family finding search. It also explains what information is important and highlights needed information that may not have been obtained during the initial intake process.

Q8: Once a child’s case is designated with a High Probability, what happens next?
A8: FFIM will immediately begin Level I Family Finding to locate the child’s relatives.

Q9: If a child’s case is designated with a Low Probability, what happens next?
A9: FFIM will address each case individually with your agency to determine how best to proceed.

Q10: Do you make direct contact with the child’s family members?
A10: As a general rule, FFIM does not interact or communicate with the family members being sought. However, there may be exceptions, to be decided on a case-by-case basis.

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Family finding
Find Families In Mexico
9450 Mira Mesa Blvd, Suite C520  San Diego, California 92126 USA
Phone: 760.690.3995   Fax: 617.608.2381